Quality Assurance Representative

Overview<br />The Electric Boat Design community is responsible for developing qualified candidates to produce 3D models and documents to support maintenance and construction of various classes of submarines. As a Quality Assurance Representative on our team, you will have a critical role in ensuring all products produced by our team meet or exceed established processes and standards set. You will find yourself in a fast-paced and collaborative environment while striving to improve first time quality, user understanding of tools/process, and increase individual accountability by ensuring oversight/feedback is timely.<br /><br />For over 100 years, Electric Boat Design teams have played a key role in delivery of the advantage that protects our Sailors, our Families, and our Freedom. This is an opportunity to be part of the next chapter of our legacy.<br /><br />Responsibilities<br /><br />Develop/maintain annual Technical Product Quality (TPQ) Implementation and Audit plan, and ensure that methods are in place to capture and monitor quality of products<br /><br />Develop Quarterly and Monthly reports to cover status of department quality, and maintain these in a database for Objective Quality Evidence (OQE)<br /><br />Develop presentations to communicate TPQ Analysis and metrics<br /><br />Hold/attend regular meetings with all levels of management on all programs/platforms to report status of department TPQ<br /><br />Help to determine effectiveness of metrics, identify potential root causes, and implement necessary corrective actions through one-on-one interaction with 30-40 supervisors<br /><br />Ensure appropriate/comprehensive checking requirements are in place to ensure proper OQE is obtained<br /><br />Identify systemic quality gaps proactively, and work with leadership and design teams to correct any adverse trends<br /><br />Ensure processes and Stage/Gate criteria are being completed regularly and accurately<br /><br />Assist gathering/implementing Directorate Internal Assessment<br /><br />Work with cross-discipline teams to implement common quality assurance standards and conduct audits based on the standards set forth<br /><br />Ensure products meet or exceed customer expectations<br /><br />Qualifications<br />Required:<br /><br />High School diploma or equivalent<br /><br />2+ years of experience directly working or in support of Design, Engineering, and/or Construction actives at Electric Boat<br /><br />Preferred:<br /><br />Experience with Teamcenter/NX<br /><br />Lean Six Sigma and/or PMP certification<br /><br />Knowledge of quality management systems<br /><br />Experience with quality assurance, statistical analysts, and process mapping<br /><br />Experience with developing and maintaining a plans of action and milestones<br /><br />Previous experience working with technical documentation<br /><br />Skills<br /><br />Self-motivate and performance driven individual with ability to work independently<br /><br />Efficiently identify and gather meaningful metrics from design products to support improvement quality<br /><br />Ability to troubleshoot technical and procedural problems to identify root cause<br /><br />Exceptional skills in communication, leadership, negotiation, critical thinking, and change management.<br /><br />Ability to manage projects in a collaborative environment while effectively deploying corrective actions<br /><br />Exceptional attention to detail, analytical skills, with the ability to read, understand and retain technical documentation<br /><br />High-level Proficiency with Microsoft Office Software - Word, Excel, PowerPoint, Outlook, Project and Access<br /><br />#J-18808-Ljbffr