Brand-Driven Customer Experience Specialist

Quince is hiring a Customer Experience Specialist to represent our brand across chat, email, phone, and social channels from our Toronto office on a hybrid schedule. You will own the end-to-end customer journey, deliver brand-aligned service, and resolve issues with empathy to drive loyalty and trust.<br />This role emphasizes product knowledge, calm communication, and proactive feedback to improve the customer experience.<br /><br />#J-18808-Ljbffr