Operations Analyst

Envolve Client Services Group owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team are recruiting friendly self‑motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for an Operations Analyst located in El Paso, TX.<br /><br />Essential Duties And Responsibilities<br /><br />Provide mentoring to Community Managers of assigned communities.<br /><br />Administrative duties to RVP and Portfolio Managers as assigned<br /><br />Assist in the coordination of all capital improvement programs for assigned communities.<br /><br />Assist in responding to resident issues. Follow through to ensure issues are resolved.<br /><br />Assist with vendor calls and visits as well as general vendor relationship management.<br /><br />Ensure that all required reports are completed accurately and in a timely manner.<br /><br />Performs audits on properties, as requested.<br /><br />Assesses properties considered for management and assists with the transitions, as requested.<br /><br />Ensure that Envolve policies and procedures are followed.<br /><br />Analyze trends in revenue and accounts receivable. Review tenant ledgers for accuracy and make corrections or assist site teams with corrections weekly.<br /><br />Compose letters and memos, prepare spreadsheets.<br /><br />Receive resident related complaint calls and direct them to appropriate managers and assist with resolving issues.<br /><br />Assist other staff members with special assignments/projects as necessary.<br /><br />Assist with pre-close and financial statement reviews<br /><br />Other duties, as assigned.<br /><br />Education And Work Experience Requirements<br /><br />One to three years property management or real estate experience preferred.<br /><br />Yardi Software experience preferred<br /><br />High School Diploma required.<br /><br />Specific Job Knowledge, Skill And Ability<br /><br />Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.<br /><br />Solid multi-tasking skills along with the ability to meet deadlines.<br /><br />Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.<br /><br />Must be proficient with Microsoft Office (Excel, Word, PowerPoint, Publisher and Outlook)<br /><br />Experience with Onsite, Yardi and Or eSite preferred but not required<br /><br />Strong organizational and proofreading skills<br /><br />Ability to prioritize multiple deadlines.<br /><br />Must be able to manage confidential projects.<br /><br />Excellent verbal and written communication skills are required.<br /><br />Must have ability to work independently.<br /><br />Rate: $25.00-$27.00<br /><br />Benefits<br /><br />Competitive salaries and bonuses<br /><br />Medical<br /><br />Dental<br /><br />Vision<br /><br />401(k) plan with employer match<br /><br />Short term disability<br /><br />Long term disability<br /><br />Life/AD&amp;D<br /><br />Paid Time Off<br /><br />11 paid holidays<br /><br />Employee Assistance Program<br /><br />Career advancement opportunities<br /><br />Training and Development<br /><br />EOE Minorities/Female/Disabled/Veterans<br /><br />Background Screening and Drug Test Required.<br /><br />#J-18808-Ljbffr