Customer Service Representative

To support a growing tourism and experiences organization, the full-time Customer Service Representative will provide dedicated phone support to customers regarding reservations and general trip information in a remote capacity.<br />Key Responsibilities<br /><br />Answer inbound customer calls in a professional and friendly manner<br />Assist customers with questions about reservations, schedules, and policies<br />Document customer interactions and elevate issues as needed<br />Required Qualifications<br /><br />Previous customer service experience required<br />Prior call center or high-volume phone experience strongly preferred<br />Proficiency with Microsoft Office applications, including Teams and Outlook<br />Strong general computer skills and ability to learn new technology quickly<br />Reliable internet connection and ability to work Eastern Time hours<br /><br />#J-18808-Ljbffr