Remote Spanish speaking Customer Service Representative in Athens, Greece!

Remote Spanish speaking Customer Service Representative in Athens, Greece!<br />Job Openings Remote Spanish speaking Customer Service Representative in Athens, Greece!<br /><br />About the job Remote Spanish speaking Customer Service Representative in Athens, Greece!<br />Join a Team That Values Empathy, Excellence, and Innovation!<br /><br />Are you passionate about creating positive online experiences? Join our team as a<br /><br />Customer Service Representative<br /><br />and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem‑solving, communication, and empathy will make a real difference.<br /><br />What You will Do<br /><br />Provide empathetic, accurate, and timely support to the users.<br /><br />Stay informed about the products and community standards to offer effective solutions.<br /><br />Make thoughtful decisions while advocating for the community's best interests.<br /><br />Investigate and resolve user issues, including account support requests and reports of abusive content.<br /><br />Respond to inquiries with speed, quality, and empathy.<br /><br />Use your market‑specific knowledge to identify scalable improvements in user support.<br /><br />Analyze data to enhance user experience and improve workflows.<br /><br />Enforce<br /><br />Terms of Use<br /><br />by monitoring and addressing abuse reports.<br /><br />Spot trends and elevate complex issues to the global team when necessary.<br /><br />What We are Looking For<br /><br />Exceptional<br /><br />interpersonal skills<br /><br />with a strong ability to communicate empathetically and clearly in<br /><br />Spanish<br /><br />(C2) and English (B2).<br /><br />A proactive attitude with a bias toward doing what's right for the community.<br /><br />Attention to detail and a results‑driven mindset.<br /><br />Ability to analyze data and identify trends to enhance workflows.<br /><br />Familiarity with products and community standards (training will be provided).<br /><br />What We Offer<br /><br />Salary: 1100 EUR gross monthly x 14 per year<br /><br />Performance bonus: up to 200 EUR per month<br /><br />Work Schedule: Monday Sunday 09.00 – 19.00 (8 hours per day, 5 days per week with rotating shifts)<br /><br />Opportunity to work in an international and supportive environment in Athens.<br /><br />Continuous training and career development opportunities.<br /><br />Flexible working conditions and a vibrant workplace culture.<br /><br />Relocation assistance for candidates outside of Greece.<br /><br />#J-18808-Ljbffr