Customer Service Representative

Description<br /><br />Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Fulltime<br /><br />Do you thrive in a fast-paced environment and enjoy building positive customer relationships?<br /><br />Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $25 and follows regular business hours, from 8:00 AM to 4:30 PM Monday - Friday or Tuesday - Saturday 9am to 5:30 pm. The candidate must work on-site at Jamesville New York.<br />Customer Service Representative:<br /><br />Respond to inbound calls and emails, handling customer inquiries and concerns professionally.<br />Troubleshoot customer issues and provide efficient resolutions.<br />Build rapport with customers, fostering long-term relationships.<br />Assist with administrative tasks to maintain efficient operations.<br /><br />Requirements<br /><br />You're a great fit if you:<br /><br />Must be willing to work in office during scheduled hours.<br /><br />Possess excellent communication and interpersonal skills.<br />Thrive in a collaborative and fast-paced work environment.<br />Enjoy problem-solving and exceeding customer expectations.<br />Are a detail-oriented individual with strong organizational skills.<br />Have a willingness to learn and grow within the HVAC industry.<br />Bonus points if you have:<br /><br />Experience in sales, customer service, or a related field.<br />Working knowledge of HVAC equipment and services (a plus, but not required).<br /><br />#J-18808-Ljbffr