Customer Service Representative

Client Service Representative (CSR)<br /><br />in Manchester, NH<br />Discover a client service role where every day brings an opportunity to make a difference. As a Client Service Representative (CSR) for Interim HealthCare®, you’ll be part of a team dedicated to improving lives through the home-based care we provide.<br />Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to support our Client Service Supervisor with staff scheduling, client service, and the daily operations of our Manchester office. If you’re ready for a rewarding career where your work directly impacts the lives of others, this opportunity is made for you!<br />Our Client Service Representatives enjoy excellent benefits:<br /><br />$21.00-$25.00 per hour<br />40 hours per week with a flexible schedule<br />Make a positive impact in the lives of clients, patients, and their families<br />Family-oriented culture that promotes work-life balance<br />Online training, professional growth, and opportunities to earn CEUs<br />PTO, Holiday Pay, Medical/Dental/Vision, and 401(k) benefits<br />A big-picture view of what you’ll do:<br /><br />Assist the Client Service Supervisor in ensuring compliance with quality and operational standards<br />Coordinate staff schedules and help optimize the scheduling process for home care services<br />Document job orders, receive referrals, and assist with staffing requests<br />Maintain employee files, verify credentials and certifications, conduct background checks, and assist with recruiting efforts<br />Verify client insurance and assist with office functions including marketing, payroll, and collections<br />Provide professional and responsive service to clients, caregivers, referral sources, and members of the care team<br />Help ensure smooth day-to-day office operations and a positive experience for our clients and employees<br />A few must-haves for Client Service Representatives:<br /><br />Associate’s degree or equivalent combination of education, training, and work experience<br />Minimum of 1 year of experience in healthcare or a related industry<br />Understanding of state and federal home care standards and regulations<br />Excellent oral and written communication skills with both clinical and non-clinical staff<br />Strong organizational skills and attention to detail<br />Proficiency with computer software and the ability to learn new systems quickly<br />Ability to work independently while contributing positively to a team environment<br />Why Work for Interim HealthCare?<br /><br />Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals and a passion for putting patients first.<br />Join a nationwide network of professionals who are making a positive impact in the lives of others through the meaningful work they do. At Interim HealthCare, you’ll have the opportunity to grow your career while helping make a difference in the lives of those we serve.<br />Interim HealthCare is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color,<br /><br />#J-18808-Ljbffr