Customer Service Representative

Customer Service Representative<br /><br />Hoffman Exterminating<br /><br />is looking to hire a<br /><br />full-time Customer Service Representative<br /><br />to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.<br />Benefits<br /><br />generous time off,<br />11 paid holidays,<br />401(k) with company match, Roth IRA,<br />medical, dental and vision insurance,<br />high deductible HSA,<br />telemedicine,<br />disability, cancer, and accident insurance.<br />health &amp; wellness suite<br />company-paid + additional, optional, life insurance.<br />Day in the Life<br /><br />As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem-solving, and commitment to creating an awesome experience in every interaction will ensure your success.<br />Minimum Qualifications<br /><br />Working knowledge of Microsoft Office Suite<br />High school diploma or equivalent<br />Present a professional appearance<br />Able to work a 40-hour (minimum) workweek<br />Willing to work minimal overtime as needed<br />Equal Opportunity Employer<br /><br />We are an Equal Opportunity Employer.<br />(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).<br />Hoffman's Exterminating as a<br /><br />PestVets Company<br /><br />is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.<br /><br />#J-18808-Ljbffr