ME

Customer Service Representative - State Farm Agent Team Member

Melissa Radel

New London

Management & Operations

Posted October 7, 2026

Description

Benefits<br /><br />Bonus based on performance<br /><br />Competitive salary<br /><br />Flexible schedule<br /><br />Opportunity for advancement<br /><br />Training &amp; development<br /><br />Role Description<br />As a Customer Service Representative - State Farm Agent Team Member with Melissa Radel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.<br /><br />We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.<br /><br />Responsibilities<br /><br />Answer customer inquiries and provide policy information.<br /><br />Assist customers with policy changes and updates.<br /><br />Process insurance claims and follow up with customers.<br /><br />Maintain accurate records of customer interactions.<br /><br />Qualifications<br /><br />Communication and interpersonal skills.<br /><br />Detail-oriented and able to multitask.<br /><br />Previous customer service experience preferred.<br /><br />Schedule Options<br /><br />Monday - Thursday, 9am-4pm<br /><br />Tuesday - Thursday, 9am-4pm<br /><br />#J-18808-Ljbffr

Job Overview

Location

New London

Job Type

full time

Date Posted

October 7, 2026

Skills & Technologies

Management & Operations RN PA PT OT
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