Clinical Research Operations Analyst

Overview<br /><br />POSITION SUMMARY:<br />Under the general direction of the Assoc Director, Clinical Research Revenue Recovery &amp; Billing or designee, the Clinical Research Operations Analyst is responsible for various operational functions associated with the timely, compliant execution of UMMS clinical research activities.<br />Responsibilities<br /><br />ESSENTIAL FUNCTIONS:<br />Clinical Research Management System (CTMS) Operations<br />Analyzes, evaluates and maintains clinical research protocols, budgets and contract amendments within the CTMS.<br />Interprets clinical research protocols, defining the CTMS payments configuration and business processes that support study team workflows, which includes calendar building, and budget entry.<br />Works closely Office of Clinical Research coverage analysts as needed to ensure operational compliance and consistency across clinical research protocols.<br />Analyzes study calendar revisions within the CTMS that impact invoicing and revenue recovery.<br />Provides regular review and analysis of CTMS data to ensure complete and accurate capture of relevant information.<br />Completes appropriate, detailed, analytical review of budget amendments, study subject data entry and visit information in order to facilitate accurate billing/invoicing.<br />Ensures timely completion of CTMS information in all tracking systems<br />Clinical Research Revenue Recovery<br />Using the CTMS, generates invoices to external sponsors, working with study team members to proactively analyze and resolve any questions or conflicts.<br />Acts as the primary point of contact for external sponsors on all clinical research invoices.<br />Maintains clinical research check detail posting from bursar feed to clinical research internal site.<br />Performs analysis and reconciliation of assigned accounts receivable information for all relevant UMMS finance departments/divisions.<br />Analyzes, assesses and resolves any account balance discrepancies between sponsors and UMMS.<br />Reviews, verifies, and processes all submitted clinical research account closure requests.<br />Education &amp; Reporting<br />Manages assigned tasks via the TRACs intake portal, interpreting requests, ensuring timely completion and accurate tracking<br />Maintains internal reporting systems, providing metrics to senior management ensuring that metrics are captured in an accurate and timely manner.<br />Develops and maintains assigned curriculum, training materials, job aids, SOPs, and policies<br />Delivers relevant training and orientation to clinical research staff/faculty.<br />Develops and maintains division web pages/web page content.<br />Qualifications<br /><br />REQUIRED QUALIFICATIONS:<br />Bachelor's Degree in a related field, or equivalent experience<br />Minimum 1-3 years of experience in a clinical research environment within a healthcare or academic organization.<br />Working knowledge and understanding of federal, state regulation and guidance related to clinical research, specifically federal clinical research billing requirements.<br />Strong analytical, computer and software skills.<br />Additional Information<br /><br />PREFERRED QUALIFICATIONS:<br />OnCore &amp; EPIC experience strongly preferred.<br />Certification in clinical research (CIP, SOCRA, ACRP or equivalent)<br />OnCore Financial and Management Certifications preferred.<br />* This is a hybrid work model with the understanding that the Analyst will be available and onsite as required to support the department**<br />#LI-Hybrid<br /><br />#J-18808-Ljbffr