Customer Service Representative (Travel Industry)
Hjbtravels
New York
Posted March 18, 2026
Description
Job Description:<br />We are seeking a motivated and customer-focused<br /><br />Customer Service Representative<br /><br />to support clients within the<br /><br />travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.<br /><br />As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.<br /><br />Key Responsibilities:<br /><br />Respond to customer inquiries via phone and email<br /><br />Assist clients with travel planning, reservations, and general questions<br /><br />Provide accurate information regarding destinations, policies, and procedures<br /><br />Maintain clear and professional communication with clients<br /><br />Follow company guidelines and service standards<br /><br />Document interactions and updates as needed<br />Qualifications:<br /><br />Strong communication and interpersonal skills<br /><br />Customer service experience preferred (not required)<br /><br />Ability to work independently and manage time effectively<br /><br />Comfortable using computers, email, and online systems<br /><br />Detail-oriented with a positive, solution-focused attitude<br /><br />Interest in the travel industry is a plus<br /><br />What We Offer:<br /><br />Training and ongoing support<br /><br />Flexible work options (part or full time)<br /><br />Growth opportunities within the travel industry<br /><br />Supportive and collaborative team environment<br /><br />#J-18808-Ljbffr
Job Overview
Location
New York
Job Type
full time
Date Posted
March 18, 2026