Customer Service Representative

Recruiting Manager: Accounting, Finance, Admin, &amp; HR @ The Hollister Group<br /><br />Customer Service Representative<br />Our client, a financial institution, is looking to hire a contract-to-hire Client Service Representative for their busy call center in Pennsylvania. This position is phone-based with heavy interaction with clients. It requires solid customer service experience, an interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability to manage various responsibilities. This role is 100% remote, but candidates must reside in PA.<br />Compensation:<br /><br />$17 per hour<br />If you are interested, live in PA, and meet the qualifications below, please apply with your resume for more information!<br />Responsibilities:<br />Taking inbound phone calls from potential and existing clients<br />Processing transactions, researching account issues, answering account-related questions<br />Documenting all information in the system<br />Performing additional duties/projects as needed<br />Qualifications:<br />At least 1 year of experience in a financial/banking environment (financial internship/co-op experience highly preferred) is required<br />Proficient in Microsoft Office<br />Detail-oriented, organized, with excellent verbal and written communication skills<br />Driven, organized, self-starter with strong analytical skills<br />Tactful, adaptable, dependable, coachable; able to take direction and follow instructions<br />Ability to work independently and manage a remote workflow environment<br />Our Commitment to Diversity, Equity &amp; Inclusion<br />The Hollister Group is an equal opportunity employer. We welcome applications from individuals under-represented in their respective occupations or positions.<br />Additional Information<br /><br />Seniority level: Entry level<br />Employment type: Contract<br />Job function: Customer Service and Administrative<br />Industries: Staffing and Recruiting, Banking<br /><br />#J-18808-Ljbffr