Collections Representative

1 week ago Be among the first 25 applicants<br /><br />Get AI-powered advice on this job and more exclusive features.<br /><br />Direct message the job poster from Eastern Metal Supply, Inc.<br /><br />Senior Human Resources Recruiter | Expert in Hiring Top Talent for Sales, Corporate, IT, Engineering, Managerial Roles &amp; More<br />Position Overview<br />We are seeking a Collections Representative (Credit Clerk) to join our dynamic Credit Department. This role plays a vital part in supporting the credit and collections process, ensuring timely communication, accurate data entry, and exceptional customer service.<br /><br />The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced environment with a focus on accuracy and efficiency.<br /><br />Key Responsibilities<br /><br />Review completed credit applications for accuracy and enter information into Accuterm.<br /><br />Proofread letters and documents prior to submission for management approval.<br /><br />Answer and route incoming calls courteously and efficiently using a multi-line switchboard.<br /><br />Respond promptly to requests for credit information on existing or previous accounts.<br /><br />Provide administrative support to Credit Representatives, including preparing monthly reports on credit approvals, declines, and adjustments across multiple regions (FL, NC, TX, MO).<br /><br />Communicate with drivers, sales teams, and customers to update delivery and payment information.<br /><br />Process credit card payments and release credit orders in a timely manner.<br /><br />Collect, organize, and maintain tax‑exempt documentation for accurate billing.<br /><br />Assist with departmental clerical tasks such as scanning, faxing, and research.<br /><br />Participate in special projects and provide cross‑functional support as needed.<br /><br />Qualifications<br /><br />High school diploma or equivalent required.<br /><br />Prior experience in credit, collections, or administrative support preferred.<br /><br />Strong communication and interpersonal skills – both verbal and written.<br /><br />Proficiency in Microsoft Word, Excel, and Windows‑based applications.<br /><br />Strong attention to detail with the ability to multitask effectively.<br /><br />Professional, dependable, and customer‑service oriented.<br /><br />Why Join EMS?<br /><br />Affordable and high‑quality Health, Dental and Vision Insurance<br /><br />Tax‑advantaged Flexible Spending Accounts<br /><br />Company‑paid Life Insurance, LTD and AD&amp;D<br /><br />Individual STD, Accident and Critical Illness policies<br /><br />401(k) Plan with company match – participants must be at least 18 years of age<br /><br />Competitive Wages, 7 Paid Holidays, and 13 PTO Personal Time Off days<br /><br />Educational Tuition Reimbursement<br /><br />Free and confidential Employee Assistance Program and Work/Life Balance Services<br /><br />$1,000 Referral Bonus Program<br /><br />Career advancement opportunities – we promote from within<br /><br />We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.<br /><br />WE ARE A DRUG FREE WORKPLACE.<br /><br />Get notified about new Collections Representative jobs in Bristol, IN .<br /><br />Seniority level: Associate<br /><br />Employment type: Full-time<br /><br />Job function: Accounting/Auditing, Research, and General Business<br /><br />Industry: Wholesale Metals and Minerals<br /><br />#J-18808-Ljbffr