Entry-Level Customer Service Representative

Entry-Level Customer Service Representative<br /><br />We are a fast-growing sales and marketing firm dedicated to delivering exceptional customer experiences and innovative brand solutions. We work with a diverse portfolio of clients and pride ourselves on our collaborative, high-energy team environment.<br />Position Overview<br /><br />We are seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our team. This role is ideal for someone looking to build a career in sales, marketing, and customer relations. You will be the first point of contact for customers, helping to drive client satisfaction and support business growth.<br />Key Responsibilities<br /><br />Provide outstanding customer service by answering inquiries and resolving issues promptly<br />Communicate product and service information clearly to customers<br />Support sales and marketing initiatives through customer interactions<br />Maintain accurate customer records and update databases<br />Collaborate with team members to meet performance goals<br />Identify opportunities to upsell or cross-sell products and services<br />Participate in ongoing training and professional development programs<br />Qualifications<br /><br />High school diploma or equivalent (Bachelor's degree preferred but not required)<br />Strong communication and interpersonal skills<br />Positive attitude and willingness to learn<br />Problem-solving mindset with attention to detail<br />Ability to work in a fast-paced, team-oriented environment<br />Previous customer service experience is a plus, but not required<br />What We Offer<br /><br />Comprehensive training and mentorship<br />Career advancement opportunities in sales and marketing<br />Competitive base pay + performance-based incentives<br />Supportive and energetic team culture<br />Networking and professional growth opportunities<br />Compensation: $19.00 - $23.00 per hour<br />Radiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries. At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals